How to Say No to Potential New Client..?

Written by Scott

Topics: Uncategorized

So it hasn’t been only doing the remainder of the flooring this weekend…work concerns are in the background. Last week there was a development where another local consultant decided to close his business, and had unexpectedly decided to refer his clients to me.

Met with a particular one, and I’m not terribly comfortable taking this client on. For one, the business models between mine and this other consultant were different, and intuition tells me this particular client is perhaps more demanding than he’s been accustomed to paying for and may be far more trouble than is worth.
How do you not take a client? Give me some ideas of doing gracefully. Initial thoughts are of preparing an agreement for fully managing the server, but at much higher rates than the client is used to, spell out the items not covered under agreement very clearly, and allowing the client to choose.
Thoughts?

  • Last year I bidded out a small yard project. One bid came in at twice the rates as the rest. I think the guy just didn't want the job-it wasn't big enough to be worth his effort. Seems like contractors generally quote an unreasonably high rate in such cases. Thats certainly one route.If you are interested in possibly working with this person then it all comes down to the contract. Be very clear in it what services you will and (just as imp.) won't provide. Lay out all payment and customer service expectations.Good, really clear contracts are your friend.

  • I agree with bidding a lot higher rate. If they are willing to pay it you are getting a good rate and hopefully they understand the clear cut contact definitions. If not, then you're free.

  • I would think a higher rate would work as well. However, I would caution against TOO high of a rate, as they might tell others that you are "too expensive."

  • I would think a higher rate would work as well. However, I would caution against TOO high of a rate, as they might tell others that you are "too expensive."