Tag: Nordstrom

Got another letter from Kenneth Cole’s Client Services Department today. Am assuming it is a result not just of the original letter, but some of the visits to the blog since the original post. If that’s the case, it is good and shows that Kenneth Cole is doing some sort of brand monitoring. Unfortunately, it…

The latest update on the Kenneth Cole shoe debacle is this: I’ll be going in this afternoon to meet with the shoe department manager of the local Nordstrom’s, and they will either repair or replace…and if repair, in less than a week compared to the 4-6 weeks Kenneth Cole themselves stated. Don’t forget to back…

Despite someone from Kenneth Cole corporate visiting the blog, there’s been no other response from them. However, I contacted Nordstrom via twitter yesterday. At first, was a little disappointed, since I was basically referred to their Customer Service. Then contacted customer service…and was referred to the store manager. At that point I was growing frustrated.…